CamneX Bangladesh Refund Returns Warranty Policy

Refund, Returns & Warranty Policy

At CamneX Bangladesh, we ensure customer satisfaction. Read our full policy below to understand your rights.

💰 Service Charges

  • All service charges for installations, networking, and IT services are non-refundable.
  • Advance payments for custom orders are non-refundable.

📦 Product Returns

  • Returns accepted only if defective or damaged on delivery.
  • Report claims within 24 hours.
  • Must include original packaging.

💳 Partial Refunds

  • Items missing packaging or accessories may receive a partial refund.

🔄 Exchanges

  • Defective items can be exchanged for the same product.
  • Contact us at 01540-535150.

🛡️ Warranty Claims

  • Claims are processed by the manufacturer.
  • Processing time: 7–30 working days.

🚚 Shipping Returns

  • Customer pays return shipping.
  • We recommend trackable shipping.

❓ Need Help?

Email: contact@camnexbd.com

Phone: 01540-535150

📝 File a Warranty Claim

Have a defective product? Please fill out the form below to initiate your claim process quickly.

Quick Links

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Warranty Claim Form